Refund & Return Policy
This Refund & Return Policy is applicable to purchases made via www.rustytin.com.au only.
At Rusty Tin we want our customers to be completely satisfied with their purchase.
We therefore recommend you read our Refund & Return Policy prior to you making a purchase from www.rustytin.com.au, (ABN 62 967 623 447) so you are familiar with our policy on refunds & returns and your rights under the Australian Consumer Law.
We also recommend you immediately inspect any goods that we deliver to you to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.
If you have any questions about this policy, please contact us.
About our Refund & Return Policy
This is the Refund & Return Policy of Rusty Tin, and applies where you make a purchase online from www.rustytin.com.au .
Change of Mind
Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
Consumer Guarantees and Your Rights under the Australian Consumer Law
Refer to Consumer Guarantees for more information.
Goods Damaged in Transit
If any goods arrive damaged, please contact us as soon as possible. We will arrange a replacement of the goods or refund the price to you. Damaged goods must be returned to Rusty Tin in the condition received by you with all original packaging.
Refunds will normally be processed within 14 days of receipt of returned goods.
Where Rusty Tin considers the goods to have breached a consumer guarantee, any shipping costs to return the goods to Rusty Tin will be paid by Rusty Tin but only if it has breached such Guarantee.
You may return goods we have delivered to you by mail by contacting us.